image alt text

Shipping charges & policy

SHIPPING CHARGES

We are delighted to offer free shipping (free door delivery by Surface transport mode as a default shipping option) on most of our products, to most of the locations in India.

 

To get free shipping make sure your total order value is more than Rs.500 & choose online payments(Credit,Debit, Cash cards, NetBanking) or Bank Transfer payments (NEFT/DD/Cheque/cash deposits)

We also offer a expedited premium shipping service in major cities for an additional payment of premium shipping charge (Starts from Rs.99 to Rs.1000- caluculated based on the order value) for faster shipping and urgent delivery requirements, if you like to have faster delivery you can choose the Priority shipping option during checkout, if the option displayed based on your pincode location.

* order value should be Rs.500- and above to get free shipping, We can take special request for order value less than Rs.500- with an extra shipping charge of Rs.50-

**Free shipping is a limited period offer, which can be with drawn at any time with out notice.

***the actual delivery cost is being absorbed in 'our price', our tax invoice will be shown with a splitted shipping cost as basic cost, sales tax & Freight charges for internal accounting purpose. 

****Free shipping is applicable only for delivery locations with in India. Shipping charges for delivery outside India are quoted on request.

 

Cash on delivery / Draft on Delivery: (learn more about COD & Check here for service availability).

COD orders will have extra fees for cash handling from Rs.99 or 2% of the total order value which ever is higher.

 

Octroi will be charged in few parts of Maharastra and Andaman or Entry tax may charged in few parts of J&K, which will be collected based on the Invoice vlaue by the courier delivery agent on behalf of the local goverment authority with an additional service charges during the delivery. Octroi and entry tax is not in our liability, and the same has to paid by the Buyer to the collection /delivery agent. kvbosch will not include the octroi cost in its price/cost and we are unable to refund any charges incurred due to octroi or entry tax during delivery.

 

SHIPPING POLICY FOR PURCHASE THROUGH OUR WEBSITE:

 KVBOSCH believes that the speedy delivery is the way to give best service to our customers. 

 

Shipping partners: 

We use Reputed courier companies only for shipping our items. Currently we have tied up with following courier companies

 

Check your service availability in below links:

Professional Couriers  http://www.tpcindia.com/network.aspx

India Post - http://www.indiapost.gov.in/Pin/

DELHIVERY- http://www.delhivery.com 

 

 

We use India Post to ship remote locations where above courier companies do not service. Kindly check your pincode for courier service availability, by checking your pincode in the servicable list on the courier companies web site. If your location is not servicable by any of the above couriers, we can ship items via India post only.  Which may take 3-12 days for delivery.

 

Packing:

We take much care to pack the items to be shipped & delivered in safe condition. All our items are packed using plastic bags / carton box / bubble sheet / cushion foam etc. The packing where sealed by adhesive tapes and printed address labels were affixed. We request buyers not to accept parcels if they are torn out / damaged / opened during delivery. kindly report to us immediately for further actions. 

 

Time to Dispatch

Most of the orders will be Dispatched on the same day or next day, subject to payment clearence & stock availability

Some of the items will be arranged against order basis and will be dispatched in 2-5days subject to payment clearence & stock availability. Contact our customer support for exact dispatch time and status

In case, If we could not process your orders with in prescribed time, we will inform you the status by email/phone

We are multi-channel retailers , So our stocks volatile on daily basis. we are unable to update exact status on our website. So kindly check the stock availability, before paying for your order thorugh Live Chat/Email/Phone.

*Orders will not be processed, Dispatched or delivered on Sunday and other public holidays

 

Time to Delivery:

Delivery time after the item dispatched from our end, will depends on the shipping carrier and your location.

Metro cities (DEL, MUM, KOL, CHE, BGL, HYD): 1 - 3 working days

South India (TN,KL,PY,AP & KA) : 1 - 4 working days

West India: 2 - 5 working days

North India: 3 - 7 working days

East India: 4 - 8 working days

North East India: 5 - 10 working days 

Remote locations/Villages: 5-15 working days (by India post)

Heavy parcels (above 5kgs) : 4-15days to most of the locations by road.

 

Other terms:

COD/DOD orders will be dispatched only after 2 days due to verification & courier arrangement to pick up.

Delivery time for COD/DOD orders can be extended further 2more days due to extra processing time taken by courier.

Tracking number for all orders will be updated on the site (my account>Order history) and by email, only after 24hours of Dispatch of the item. Even if we provide the tracking status prior, the courier company may take atleast 12 hours to update details in their website tracking. So kindly be patience until it get updated.

International shipments are processed in 3-7 working days and delivery time will take 10 to 25 days depends on location.

We try our most to fulfill orders as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.         kvbosch  is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 1 to 10 working days from the date of the order and payment.

 

Tax Declaration Form:

For Certain States, sales tax declaration forms need to be submitted by the Buyer(Consignee) to the courier company to deliver material properly with out any delay.

 

Uttar Pradesh - Form38, Uttranchal - Form 16, Uttarkhand-Form38, West Bengal - Form50, Bihar - Way Bill, Madhya pradesh - Form 50, North eastern states - Road permit, Karnataka - e-sugam form

 

These form need to issued by the buyer(Consignee) , if the order value is greater than Rs.10000- or the total weight of the order is more than 10kgs. If buyer refused to submit the above required forms with in the prescribed time the item will be returned back to us, by the courier company and it is considered as refused delivery orders. Please refer courier website for more details.

We will provide Tax Invoice in all shipments, Most of the time there wont be any problem in delivery with out above forms. But in some cases where the parcel is heavier than 10kg or If order value is higher than Rs.10000-, then the Item with out this forms will not be allowed to enter the state by the tax authorities. At that time courier company will intimate us for issuing the required form. If buyer do not issue the form, then they will return the parcel back to us.

 

If you require more details regarding shipping write to us on kvbosch@in.com